Better service to the public with Scense

Spirit is the largest youth care organisation in the Amsterdam area in the Netherlands. The roots of the organisation's long history can be traced back to the The municipality of Lisse encompasses the village of Lisse and a hamlet called De Engel. Lisse is situated in the heart of the Netherlands' western, industrialized region, Lisse is a stone's throw away from Schiphol Airport and major cities like Amsterdam, Haarlem, Leiden and The Hague.

The Challenges

With some 150 local government employees, Lisse committed itself to a better service for its inhabitants. On top of this the town wanted to improve the management of its ICT services and to offer its employees the opportunity to work flexible hours. The town uses its own application package, which until now had to be installed on every PC locally. This complexity made it impossible for the IT department to have flexible work places.

Scense

Lisse, with the support of Commit-IT, already implemented Altiris Client Management and because of the need of flexible hours and work places, Scense was recommended to them by Commit-IT. After reviewing several solutions, Lisse decided to do a pilot project with Scense, since the IT department felt that Scense offered the best options. Dorien Brauckmann, Lisse's IT consultant, says: " We had more trust in the Scense solution, since it was a proven concept. After the approval of the council, we authorized a pilot program and we started with an overview of all applications."

Read more about the challenge, the solution and result in the successful collaboration between Commit-IT and Lisse.