The following disclaimer outlines important terms and conditions that govern your use of the services provided by Commit-IT Managed Service Provider (referred to as “Commit-IT MSP” or “we”). Please read this disclaimer carefully before engaging our services.

1. No Guarantees or Warranties: Commit-IT MSP provides managed IT services, including but not limited to network management, cybersecurity, cloud solutions, and IT support. While we strive to deliver the highest level of service, we make no guarantees or warranties, expressed or implied, regarding the accuracy, reliability, or suitability of our services for your specific needs. We do not promise uninterrupted service or the complete elimination of technical issues.

2. Third-Party Products and Services: Our services may involve the use of third-party products, software, or services. Commit-IT MSP is not responsible for the performance, availability, or any issues related to these third-party offerings. Clients are encouraged to review the terms and conditions of any third-party agreements independently.

3. Data Loss and Security: While we take extensive measures to protect your data and systems, it is essential to understand that data breaches, data loss, and security incidents can occur despite our efforts. We recommend that clients maintain comprehensive data backup and disaster recovery plans and understand that they share responsibility for data security.

4. Service Fees and Payment: Clients are required to pay the agreed-upon fees for our services promptly. Failure to do so may result in the suspension or termination of services. Our pricing structure and payment terms are outlined in our service agreement.

5. Confidentiality: We respect the confidentiality of your business information and data. We will not disclose, share, or use your data for any purposes other than providing our services, as outlined in our privacy policy.

6. Service Limitations: Our services may have limitations based on your specific technology infrastructure, budget, or other factors. We will work with you to identify these limitations and strive to provide solutions that align with your needs.

7. Changes to Services: Commit-IT MSP reserves the right to make changes to our services, service offerings, pricing, and terms of service at any time. We will provide notice of significant changes whenever possible.

8. Termination of Services: Clients may terminate our services at any time with prior notice, subject to the terms outlined in our service agreement. We may also terminate services if clients breach our terms of service.

9. Liability Limitations: Commit-IT MSP is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services, including but not limited to data loss, business interruption, or financial losses.

10. Governing Law: This disclaimer is governed by the laws of NSW Australia, and any disputes arising from or related to our services or this disclaimer will be subject to the exclusive jurisdiction of the courts in NSW Australia.

By engaging Commit-IT MSP’s services, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this disclaimer. If you have any questions or concerns about our services or this disclaimer, please contact us before proceeding.

Last updated: 05/09/2023