Managed IT Support
Your complete outsourced IT department — 24/7 monitoring, help-desk in plain English, patching, and on-site support for one predictable monthly fee.
Technology Success Partner · Norwest · Greater Sydney
Your outsourced IT department, business continuity plan and AI rollout — all from one local partner. For Greater Sydney's 20- to 100-person teams: Essential Eight cybersecurity, tested backups that actually restore, Microsoft 365 Copilot done safely, and one predictable monthly fee. We own the risk.
Who we're built for
If your team is 20 to 100 people, there's no in-house IT person, and a single day of downtime would hurt — you're our client. We're the IT department you'd hire if you could justify the headcount: proactive, accountable and one fixed cost a month.
What we do
One partner for the whole stack. Flat-rate plans, owner-to-owner accountability, no surprise invoices.
Your complete outsourced IT department — 24/7 monitoring, help-desk in plain English, patching, and on-site support for one predictable monthly fee.
Layered protection aligned to the Essential Eight — MFA, EDR, email security, patch discipline and staff awareness — sized for owner-led businesses, not enterprises.
Database-aware, tested backups so a ransomware hit, hardware failure or honest mistake never means losing patient, client or trust-account data.
Microsoft 365, Teams and SharePoint set up the right way — secure tenancies, sensible licensing, and your team productive from the practice, office or home.
Microsoft 365 Copilot rolled out properly, repetitive admin automated — with guardrails so patient and client data never leaks into public AI tools.
A clear, no-jargon audit of your network, security posture and backups. You'll know exactly where the risks are — and what good looks like — within a fortnight.
Specialist depth · Dental & allied health
Most of our clients are multi-site dental and allied health practices — and that shows in how we work. We're hands-on with CorePractice, Dentaleye, Sidexis and Nookal, our backups understand SQL databases (not just files), and our maintenance schedules respect the appointment book. Patient data stays protected. Your clinic stays open.
Accountancy and professional services firms (W Wen & Co type practices), real estate agencies juggling trust accounts and CRMs, and growing corporate offices that simply need IT to be invisible.
Why Commit-IT
Owner-led practices and firms don't have time for a call-centre roulette or vague "best-effort" SLAs. Our job is to make IT a quiet advantage — predictable in cost, accountable in outcome, and run by people who treat your business like it's their own.
We're in Norwest, not an overseas queue. A real local technician who knows your name, your network and your appointment book.
We monitor and maintain your systems around the clock and fix most issues quietly, before they ever reach you or your front desk.
Flat-rate plans wrap monitoring, help-desk, patching, security and on-site visits into one predictable monthly fee. Our incentives line up with yours.
Compliance built in
Patient records, trust accounts, client financials: sensitive data carries real obligations. We build the controls the regulator expects — MFA, application allow-listing, patch discipline, privileged access, tested backups — into the monthly managed service. No separate audit-day scramble.
In their words
Quick responses and precise solutions to our IT issues — important for our reputation, client satisfaction and security. Go for Commit-IT, you won't be disappointed.
Myles finds not only the most cost-effective solution but the one that works. He listens and applies real intelligence to the problem. There's no cookie-cutter solution.
Incredibly knowledgeable and always available for any IT issue, big or small. He goes out of his way to help. Look no further — talk to Myles.
Free, no-obligation
Book a 15-minute call or request an IT health check. You'll get a plain-English picture of your risks and what good would look like — owner to owner, no pressure.