Services
Managed support, Essential Eight cybersecurity, business continuity, cloud and AI — delivered proactively for one predictable monthly fee. The full outsourced IT department that Greater Sydney's 20- to 100-person practices and firms hire instead of building their own.
A complete outsourced IT department. We map your environment, monitor it 24/7 and resolve most issues remotely before they interrupt your day. Help-desk, patching, server management and on-site visits — all wrapped into one predictable monthly fee per user. No bill shock.
The single biggest risk to your practice or firm — and the one regulators are watching. We deliver layered defences aligned to the ACSC's Essential Eight: MFA, application allow-listing, patch discipline, EDR, hardened email and the staff awareness that turns your team into a line of defence instead of the weak link.
Could you afford to lose it all? We design continuous, off-site backups that understand databases — practice-management, accounting, trust-account — not just files. With a tested recovery plan so ransomware, hardware failure or an honest mistake never becomes a catastrophe.
Microsoft 365 done properly — migrations, sensible licensing, Teams, SharePoint and a hardened tenant. Your team works securely from the practice, the office or home, with sensitive data only where it should be.
AI is everywhere — bolting it on without a plan is how patient and client data ends up in the wrong place. We help you adopt AI that earns its keep: Microsoft 365 Copilot rolled out properly, repetitive admin automated, and clear guardrails so sensitive data never leaks into public chatbots.
Wi-Fi that just works across every chair, room and front desk — surveyed for your premises, with a separate guest network that keeps visitors away from your clinical or business systems. Multiple sites stitched together so it feels like one.
A clear, no-jargon audit of your network, security posture, backups and Essential Eight maturity. You'll get a plain-English report of your risks and priorities within a fortnight — useful whether or not you ever work with us.
What's different about working with us
Generic IT support treats every system like ordinary office software. We don't. We've spent years inside dental and allied health practices, accounting firms and professional services offices — so our backups understand your clinical or accounting databases, our maintenance respects your busy periods, and our security posture takes patient privacy and client confidentiality seriously by default.
Book a 15-minute call and we'll walk through where you are now and what a fixed-fee managed service would cover for your practice or firm.